For most homes the City of Chino Hills provides both water and sewer service, though some properties are sewer-only accounts that get water from a separate agency. A leak in the supply line on your lot is generally a private repair, and the city lists installation or repair of an onsite water supply line as permitted plumbing work. Call the number on this page to be connected with a local plumber in Chino Hills.
The call, step by step
Plumber Riverside CA is a referral service rather than a plumbing company. Calling the number on this page connects you with an independent local plumber who serves Chino Hills. Tell them where the water is surfacing, whether the meter keeps turning with every fixture closed and whether your water bill comes from the City or another agency. The plumber can then confirm the leak, trace the line and recommend either a repair at the failed spot or a replacement.
If water is coming up at the meter or in the street, that goes to the City first. Utility Billing Customer Service is 909-364-2660, Public Works is (909) 364-2800, and after 4:45 p.m. and on weekends the City lists (909) 364-2860 for water or sewer emergencies.
What adds to the cost
- Slope: many Chino Hills lots climb or drop between the street and the house
- The length and depth of the run from the meter
- Retaining walls, stairs, pavers and driveways over the pipe
- Repairing one joint versus installing a full new line
- The permit and inspection through City of Chino Hills Building Services
Local conditions
The City's master fee schedule names installation and repair of an onsite water supply line among its plumbing permit items under Building Services, along with re-pipes and water heaters, so a service line job is permitted work here. Check with the City if you are not sure whether a short repair needs one.
The City completed a service line inventory and reports no lead service lines found in its service area; the inventory is posted on its Lead and Copper Rule Revisions page. Its water is a blend of imported State Water Project water and groundwater from City, Monte Vista Water District and Chino Basin Desalter Authority wells, disinfected with chloramine. On a hillside lot, the line often runs downhill toward the house, so a break can show up as water collecting at a low wall or the foot of a slope rather than right above the leak.
Checklist before the visit
- Know which agency bills you for water
- Find and test the house shutoff
- Turn off irrigation and note the meter reading
- Look for water at low points such as walls and slope bottoms
- Clear a path to the meter box
Water Line Repair questions in Chino Hills
Do I need a permit to repair or replace the water service line?
Does my water provider have lead service lines?
Is there an after-hours number for a break on the utility side?
Why is a strip of my yard green or soggy in the dry season?
More plumbing services in Chino Hills
Water Line Repair nearby
Sources
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