Jurupa Valley is split between Jurupa Community Services District and Rubidoux Community Services District, so which utility you call depends on your address. A leak in the pipe between the meter and the house is usually a private repair for a plumber, while trouble at the meter or street belongs to your district. Call the number on this page to be connected with a local plumber in Jurupa Valley.
Two districts, one city
The City of Jurupa Valley describes two community services districts that handle water, sewer and street lights inside its limits. JCSD, founded in 1956, provides drinking water and wastewater service to Jurupa Valley and Eastvale; Rubidoux CSD serves the rest. Your bill tells you which one you have. JCSD's main line is (951) 685-7434, which also takes water and wastewater emergencies after business hours. Rubidoux CSD is at (951) 684-7580.
For JCSD customers there is one more thing to check before paying for a full replacement. JCSD's Service Line Upgrade Project has replaced aging polyethylene, or "poly," service lines in front of homes in Jurupa Valley and Eastvale with stronger pipe. If water is coming up near the street end of your line, ask the district whether that section is part of its work. JCSD also posts a service line inventory at JCSD.us/Lead-Free-JCSD. Rubidoux customers should ask that district where its responsibility stops.
Who handles which part
| Where the water appears | Most likely owner | First call |
|---|---|---|
| In the street or a sidewalk crack near the curb | The district | JCSD or Rubidoux CSD |
| Inside or around the meter box | Usually the district | Your district |
| Yard between the meter and the house | The property owner | A plumber |
| At the foundation or the house shutoff | The property owner | A plumber |
Signs the private line is leaking
- One soft or sunken spot in the yard that never dries
- Pressure loss at all fixtures at once
- The meter dial moving while nobody uses water
- Muddy or cloudy water after the pressure drops
- Hissing at the house riser or main shutoff
Timing and seasonal notes
Hot summers keep irrigation running, which can hide a slow leak in the lawn, so shut the controller off for a day before you judge a wet spot. Heavy winter rain works the other way and can mask the leak entirely. If water is running hard, close your house shutoff and call. Permits for replacement work go through the City of Jurupa Valley; your plumber can confirm what the job needs. Plan any new landscaping or concrete after the line is fixed, not before, so nothing has to be torn out twice.
Water Line Repair questions in Jurupa Valley
How do I find out which water provider serves my address?
Does the utility ever replace service lines itself?
Is there an after-hours number for a break on the utility side?
What should I do first if the line breaks?
More plumbing services in Jurupa Valley
Water Line Repair nearby
Helpful guides
Sources
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