When a pipe bursts at a Mentone home, close the main shutoff, avoid wet outlets, and get the ruptured pipe replaced. Many Mentone addresses get water from the City of Redlands, though service varies by parcel. Call the number on this page to be connected with a local plumber in Mentone.
The Mentone picture
Mentone is an unincorporated foothill community east of Redlands, on the south bank of the Santa Ana River, where SR-38 heads up into the San Bernardino Mountains. The City of Redlands says it has supplied water to the Redlands and Mentone area for more than 90 years, and its Hinckley Water Treatment Plant sits just north of Mentone. Some Mentone parcels, though, get Redlands water and sewer through individual out-of-agency agreements, so the provider can vary by address. Your bill tells you who to call if water is coming up at the meter or the street. Anything that breaks on the house side of the meter, including the buried line across the yard, is a private repair for a plumber.
Because Mentone is unincorporated, it isn't covered by the City of Redlands permit office. Check with San Bernardino County about whether your repair needs a permit, or let your plumber handle that question.
Mentone's foothill setting brings colder winter nights than the valley floor, so frozen hose bibs and lines on exposed walls are a seasonal risk.
Repair choices
| Problem | Typical fix | Worth knowing |
|---|---|---|
| Frost-split hose bib or exposed pipe | Replace the faucet or section | A frost-resistant hose bib helps prevent repeats |
| Old pipe failing inside a wall | Open, replace the run, patch | Nearby pipe may be equally worn |
| Long yard line cracked | Dig and repair, or replace the run | Locating the break is part of the job |
| Hose or connector burst | Replace the connector | Piping usually fine |
Signs to watch
- Water spraying or pooling with nothing turned on
- A ceiling stain spreading after a cold night
- Pressure gone throughout the house
- A soggy yard between the meter and the home
- The meter moving while everything is shut off
When problems peak
Cold, clear winter nights are the biggest risk. Disconnect garden hoses, wrap outdoor faucets and keep the garage closed. Leaks from frozen pipe often appear only once the sun warms the line later in the day. In summer, sun-baked outdoor plastic and attic lines are more likely to fail. Before a long trip in winter, closing the main and draining the lines is a simple way to avoid coming home to a flooded floor.
Burst Pipe Repair questions in Mentone
How do I find out which water provider serves my address?
Does a burst pipe repair need a permit?
Can pipes freeze and split here?
What if I smell gas while dealing with the water damage?
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