If an Ontario home smells of gas, leave the building, then call 911 and SoCalGas at 1-800-427-2200 from a safe spot. For leaks after the meter, new appliance lines or pressure tests, call the number on this page to be connected with a local plumber in Ontario.

Who handles gas lines in Ontario?
SoCalGas supplies natural gas throughout Ontario and is the first call for any odor, a damaged meter or a problem on the street side. Everything downstream of the meter, the piping that runs along the house, through the attic or under the floor to each appliance, belongs to the property owner. That is where a plumber works: finding and repairing leaks, adding branches, replacing valves and connectors, and testing the system afterward. If gas service to the house is off entirely, SoCalGas restores it and relights the meter side; a plumber can then relight or check appliances on the house side.
Do older and newer parts of Ontario differ?
They do. Ontario started in 1881 as the Chaffey brothers' irrigated citrus colony, and the median home in the city dates to about 1980. Houses in and around downtown can have black iron gas piping that has been extended many times over the decades, with old capped stubs and valves that have not moved in years. In Ontario Ranch, the newer southern part of the city, homes are recent and more likely to use flexible corrugated tubing, which needs proper bonding to the electrical system and careful protection where it passes through framing. A plumber adds to each type differently, so mention which part of town you are in when you call.
Is a permit needed for gas work in Ontario?
New gas piping, appliance additions and water heater replacements normally go through the City of Ontario Building Department, which takes permit applications electronically through its Citizen Portal. The department is at 303 East B Street. A plumber normally files the application, runs the pressure test and schedules the inspection, and the new line is not put into service until it passes.
A local note
Ontario's growth around the airport and the I-10, SR-60 and I-15 corridors means plenty of commercial and light industrial gas work as well as homes. For a business, ask whether the plumber handles commercial gas piping and equipment hookups before the visit. For any building, call 811 before digging so SoCalGas can mark its lines.
Gas Line Services questions in Ontario
What is the yellow corrugated tubing on some gas lines, and why does bonding matter?
What do plumbers tend to find in the gas piping of older homes?
Does gas piping work here need a permit?
Do homes with gas appliances need carbon monoxide alarms?
More plumbing services in Ontario
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