The City of Chino Hills provides water and sewer to most businesses in town, and its Building Services fee schedule lists permit items for grease interceptors, water heaters and sewer line work. Some properties are sewer-only City accounts that get water from another agency. Call the number on this page to be connected with a local plumber in Chino Hills.

What happens when you call
You'll reach an independent local plumber who takes commercial work in Chino Hills, whether it's a restaurant, a medical office, a church, a school building or an apartment community. Expect questions about the building type, the fixtures involved, whether anything is leaking now and the hours the space can go without water. If the job will need a permit, ask the plumber what the City is likely to want before work begins.
What drives cost
- Grease interceptor pumping, repair or replacement for food-service tenants
- Locating work, such as a camera inspection, before a repair
- Whether the line runs under slab, landscaping or a parking lot
- Scheduling outside business hours
- Permit items such as water heaters, onsite water supply lines, sewer lines and re-pipes
Chino Hills utilities and rules
The City says it provides water and sewer service, though some properties hold sewer-only accounts and buy water from a separate agency its page doesn't name, so check the bill. City water blends imported State Water Project supply from Metropolitan, delivered through the Water Facilities Authority and Monte Vista Water District, with groundwater from City wells, Monte Vista wells and Chino Basin Desalter Authority wells. The City's report lists chloramine as the disinfectant, which matters for dialysis, lab and aquarium equipment. Recycled water from the Inland Empire Utilities Agency is used for irrigation, so landscape lines on a site may not be part of the drinking water system. The City's inventory found no lead service lines in its service area.
Sewer is a City service, with a pass-through charge set by IEUA added to each account. Building Services handles plumbing permits, and its master fee schedule lists grease interceptors among the plumbing items, a reminder that food-service work here goes through review. For water or sewer emergencies after 4:45 p.m. and on weekends, call (909) 364-2860; Public Works' daytime line is (909) 364-2800.
Before the plumber gets there
- Find the main shutoff and any valves for the tenant space
- Note the date the grease interceptor was last pumped
- Have a utility bill handy to show whether water comes from the City
- Clear access to the water heater closet and cleanouts
- Tell staff and customers about any planned shutdown
Commercial Plumbing questions in Chino Hills
How do restaurants keep grease from backing up the drains?
Are water and sewer handled by the same agency?
Who do we call after hours if the problem is on the utility's side?
Does the disinfectant in the water matter for any business equipment?
More plumbing services in Chino Hills
Commercial Plumbing nearby
Sources
Last updated: